Privacy Policy Overview

Protecting your personal data is our commitment. This policy explains how we collect, use, store, and protect your information in line with Canadian privacy legislation and international best practices.

Information We Collect

We collect only what is necessary for platform operation and user experience improvement purposes.

• Contact data, such as your name, email, and phone, is collected for support and communication.
• Profile information you provide helps us personalize your dashboard and account settings.
• Automated log data, including device type and browser, is used to ensure platform functionality.
• Cookies and tracking technologies record usage analytics to enhance performance and compliance.

How We Use Data

Your data is processed transparently and only for stated purposes relevant to our platform and user support.

• Account verification, security monitoring, and managing your platform access.
• Delivering AI-powered recommendations and relevant updates to your dashboard.
• Improving platform functionality, reliability, and user experience based on aggregate insights.
• Meeting legal obligations under Canadian laws and industry regulations where required.

Legal Basis for Processing

Your consent is central, and data is processed to fulfill service agreements or comply with law.

We rely on your explicit consent, contractual necessity (to operate the platform), and legal compliance as our primary grounds for processing your data.

Sharing Data

We do not sell your data. Personal information is shared only in defined cases for operation, safety, or compliance.

• With service vendors performing technical, security, or customer support on our behalf, under strict confidentiality.
• Where required by law or regulatory authorities for investigations or audits.
• In limited cases, aggregated or anonymized data may be shared for platform analytics, never linked to you personally.

Data Security

We use encryption, secure infrastructure, and regular audits to safeguard data. Our storage and handling procedures comply with PIPEDA and relevant Canadian standards. Users are encouraged to report any concerns with access or potential breaches promptly for investigation. Data access is limited to authorized staff only.

Your Rights

You control your information and can request changes or removal subject to legal limits.

• Request access to the personal data we hold about you at any time.
• Correct or update your information to ensure its accuracy and relevance.
• Request the deletion or restriction of personal data under certain circumstances.
• Withdraw your consent for data processing where applicable without affecting prior lawful processing.

Cookies And Tracking

Cookies support platform performance and analytics. We provide options for users to manage and restrict cookies as described in our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions or wish to exercise privacy rights, contact us directly and our team will respond promptly.

About Policy Changes

Privacy rules evolve, and this policy is updated as necessary. Significant changes are notified to users through the platform or by email. Please review updates regularly for continued awareness.